Multi chair practice with a busy and fast paced culture is looking for an experienced receptionist.

About the practice and the role:

• Full time 7.30am - 5pm Monday - Friday
• Experienced team of dentists, hygienists, oral health therapists, dental assistants, practice manager, treatment co-ordinator and other receptionist
• Offering patients general, cosmetic, emergency, orthodontic, periodontic, endodontic and oral surgery treatments
• Your duties will include:
  • greet and check in patients
  • manage email and phone enquiries
  • co-ordinate appointments
  • process payments
  • follow up with overdue balances and insurances
  • maintain the patient recall system
  • maintain patient records
  • ensure the consistent high presentation of the reception and waiting area
  • office inventory
  • prepare daily schedules
  • organise huddles for all clinical staff
  • dental charting and treatment planning
  • preparing referrals.
    
• You'll work alongside all clinicians to ensure a smooth patient hand over
• Remuneration $25-$30 p/hr depending on experience and skillset.

About you:

• You'll have 2-5 years experience in reception or administration
• Exceptional interpersonal and relationship building skills
• Previous experience working in the dental sector
• Experience using the ‘Exact’ online practice management system is advantageous
• You'll know your way around the Microsoft Suite package
• Highly efficient and organised
• A strong problem solver
• Confident communicator with fluent English
• Able to translate dental services into layman's terms for patients